New year, new newsletter – see what’s coming in 2025

Be on the lookout for our newly refreshed newsletter coming to your mailbox and inbox in 2025. Introducing touchpoint – the latest news and...

Dr. Nevin Mathai joins Delta Dental of Missouri as dental director

We are pleased to welcome Nevin Mathai, DMD, to Delta Dental of Missouri as our new dental director. Since earning his Doctor of Dental Medicine...

Your local Delta Dental professional relations team recognized with national recruitment...

We’re proud to announce our Missouri professional relations team was recognized by the Delta Dental Plans Association as the top recruiter nationally for the...

Members can now access their ID from their mobile app

As of August 28, 2024, members can now view their member ID in their Delta Dental mobile app. Once logged in, the ID will...

Helping people access vital dental care

To help address unmet oral health needs of children and adults, each year, we release an online Dental Care Resource Guide. The directory, available...

Portal update alert – required email address for provider location

The office email address associated with the provider location is now required to access local and national Delta Dental provider portals. If you receive...

Pre-treatment estimates now valid 6 months

Delta Dental of Missouri pre-treatment estimates for proposed dental care, formerly referred to as pre-determination estimates, are now valid for six months from the...

Please join Rob Goren, president and CEO of Delta Dental of...

We’re committed to making it easier to work with us and welcome your feedback always. Please join Rob Goren, president and CEO of Delta Dental...

All Individual and Family™ plan inquiries and claims now directed to...

We are pleased to announce the transition of customer service and administration of all Delta Dental of Missouri Individual and Family™ dental plans to...

A warm welcome to Alexis – our newest professional relations representative

It’s our pleasure to introduce Alexis Campbell, our newest member of the professional relations team. Alexis will be responsible for the St. Louis, St....

Additional details regarding MCHCP member plans and waiting periods

Delta Dental of Missouri is the chosen carrier for Missouri Consolidated Health Care Plan (MCHCP) with membership of 47,000 employee and retiree subscribers –...

Sending joyful wishes from Delta Dental of Missouri

We’d like to say thank you for your continued loyalty and trust in us. Sending healthy and joyful wishes during this holiday season and...

Important notice regarding Delta Dental of Missouri Individual and Family plans

Thank you for participating with Delta Dental of Missouri to provide your patients with quality dental care. We are excited to announce the launch...

Share your feedback and enter for a chance to win an...

We want to hear from you! Delta Dental of Missouri would like to collect valuable feedback and insights from our network dentists and dental office...

Delta Dental will cover 80,000 more Missourians starting January 1, 2024

Effective January 1, 2024, Missouri Consolidated Health Care Plan (MCHCP) members will carry Delta Dental of Missouri benefits. More than 44,000 employees and retiree...

A step forward – improvements in claims and call center response

We are pleased to announce that we have seen significant improvement in our provider call wait times and claims processing since the beginning of...

Farewell and congratulations – staff changes at Delta Dental of Missouri

Dr. Ron Inge, chief dental officer & vice president of professional services and chief operating officer, began his retirement April 7, 2023. We’d like...

Successful system upgrade contributes to service enhancements

In the last issue, we shared the announcement that we would soon launch upgrades in our dental benefits administration system, which would deliver technology...

Upcoming system upgrades to better serve you and your practice

Delta Dental of Missouri is pleased to announce that we will soon launch upgrades in our dental benefits administration system, which will deliver technology...

Charter Communications patients may choose to use their alternate ID number...

Please be aware that your Delta Dental of Missouri patients from Charter Communications now have alternate ID numbers assigned to their member record. Members...

An update on our professional relations team

We are pleased to announce that Kristina Fuhler has been promoted to professional relations representative. Many of you may be familiar with Kristina –...

Network reimbursement changes

To continue to connect members to participating dentists for quality care at competitive rates, we are making market-based fee adjustments effective January 1, 2022....

Claims and clinical documentation update

When additional clinical documentation is needed to make a benefit determination, Delta Dental of Missouri will indicate that on your ERA or EOB. A...

Upcoming Dental Plan Survey will invite valuable member feedback

As part of our commitment to continually enhance service for our members and your patients, Delta Dental wants to know more about their dental...

Protecting member and patient health information

Effective January 1, 2021, Delta Dental of Missouri will no longer accept phone inquiries from third-party vendors such as Medusind, VSNL America, E-clinical Works,...

2020 Board of Directors results

The 2020 annual meeting of the members of Delta Dental of Missouri was held at 1:30 p.m., Central Time, on Friday, November 20, 2020....

Dentist Loan Program and COVID-19 Information

As shared by email and by phone with participating practices on March 31, 2020 — Delta Dental of Missouri has launched a $5 million...

DDMO Names New Chairman and Welcomes New Members to Board of...

It’s a pleasure for me to share an update about Delta Dental of Missouri’s Board of Directors. At our Annual Meeting of the Board...

Delta Dental of Missouri Annual Membership Meeting

Friday, November 15, 2019, 1:30 p.m. The Embassy Suites St. Charles Two Convention Center Plaza Saint Charles, Missouri 63303

Provider Satisfaction Survey Participant Winners

We congratulate Benjamin Rosenberg, DDS in Joplin, Missouri, who was among the dentists who completed our survey, then randomly drawn as the winner to...

Delta Dental Launches New National Oral Health Institute

I’m excited to share the news about a new national organization dedicated to advancing oral health for each and every American—the Delta Dental Institute....

2019 Provider Survey – We’d like to hear from you!

This survey is now closed. Thank you for your feedback. Delta Dental would like to collect valuable feedback and insights from...

Upcoming Provider Survey

Delta Dental of Missouri’s provider survey will launch in early June. The survey will be focused on collecting feedback from our network dentists and...

Delta Dental of Missouri 2018 Annual Summary

View Delta Dental of Missouri’s 2018 Annual Summary with highlights from the year. We thank our participating dentists for your ongoing partnership, dedication and expertise...

Introducing Our Greater Kansas City Professional Relations Representative

We are pleased to introduce Lori McLaughlin as the newest member of our professional relations team. Lori is the professional relations representative for the...