straighttalk MO – Summer 2019 (Print)

Click here for a user guide that provides step-by-step instructions with screenshots for the newly launched DDS Enroll online credentialing system. DDS Enroll by DentalXChange is a free online tool for quick and efficient submission of initial provider contracts and re-credentialing.

DDS Enroll by DentalXChange allows providers to complete the entire credentialing process online, providing improved accuracy and timely processing. It is a complete solution for your credentialing and network enrollment needs.

The new online platform includes:

• Auto-Populating Fields: After forms are initially completed through DDS Enroll, the Question Wizard will save user information and autofill fields on any additional applications thereafter.
• Document Repository: DentalXChange supports the ability to upload required documentation or certifications needed to submit or renew credentials.
• E-Signature: Users will have the option to electronically sign credentialing applications.
• Tracking Progress: Providers can view submitted credentialing applications and check the status of their credential renewals through DDS Enroll.
• Virtual Reminders: The program will send virtual reminders to users along with document expiration reminders to reduce the potential gap in renewal time or risk of termination from the network.

Contact the DentalXChange Credentialing Team at 800-576-6412 ext. 471 with any questions.

Our professional relations team is here to answer any questions or concerns. Contact us at ProfessionalRelationsTeam@deltadentalmo.com.

DDS Enroll by DentalXChange User Guide

Earn CE credit by attending one of Delta Dental of Missouri’s free seminars. Educational seminars are open to all Delta Dental of Missouri participating dentists and their office staff. The seminars are presented by professional relations representatives of Delta Dental of Missouri and will offer continuing education credits.

Workshop schedule and locations are posted on our website at deltadentalmo.com on the provider page.

Upcoming seminars will cover dental insurance, claims processing and proper dental claims submission. The informative insurance overview will provide attendees with a better understanding of dental insurance basics and proper documentation.

Insurance 101 (Two CE credits)
Friday, September 27, 2019
9:00 – 11:30 pm
The Library Center
4653 S Campbell Ave
Springfield, MO 65810

Register here

We look forward to the opportunity to share information to help us work together more effortlessly.

No one is perfect. Mistakes are made by everyone. This is true for the submission of claims to Delta Dental of Missouri. The wrong tooth number is submitted. The date of service is not correct. The wrong fee was submitted for a service. The procedure code is one number off and does not correspond to the service that was rendered. These are all common mistakes that can cause a claim to be denied.

In the past, Delta Dental of Missouri has been accommodating and accepted corrections to these types of mistakes over the phone. Unfortunately, Delta Dental of Missouri has become increasingly aware of efforts to manipulate the information on claims to receive payment when payment is not available. Though, only a small number of offices have engaged in this type of behavior, it does have a significant impact on the cost of dental benefits.

As a result, Delta Dental of Missouri will no longer correct claims based on a phone call. If an office receives a denial for services and the office believes the denial is a result of a mistake in the information on the claim, the office must resubmit the claim, clearly marking the claim as a “Corrected Claim” with a copy of the patient’s chart notes to support the correct information needed to reprocess the claim. Corrected claims can be emailed, faxed, or mailed to Delta Dental of Missouri. Thank you for your cooperation.

Email address: service@deltadentalmo.com

Fax number: 314-656-2900

Mailing address: Delta Dental of Missouri, PO Box 8690, St. Louis, MO 63126

I’m excited to share the news about a new national organization dedicated to advancing oral health for each and every American—the Delta Dental Institute. It was launched on June 19, by Delta Dental—the nation’s leading dental insurance provider, which covers more than 78 million Americans. The Institute is the first organization of its kind nationally—with a critical focus on the importance of oral health and its impact on overall health.

In partnership with fellow Delta Dental member companies and dedicated partners across the country, the Delta Dental Institute will:

• Conduct, support and promote research to help Americans make informed decisions about oral health. The Delta Dental Institute will partner with leading scientists, academic institutions, healthcare groups and other organizations to explore important oral health topics and produce data-driven insights.
• Shine a national spotlight on the more than $60 million being invested by Delta Dental this year to break down barriers to oral health. Delta Dental member companies will invest in communities throughout the nation to improve oral health, prevent dental disease, expand access to care and emphasize the importance of oral health as a part of overall health.
• Serve as a key advocate for oral health in Washington, D.C., and nationwide. The Delta Dental Institute will educate policymakers, raise awareness about the importance of oral health to overall health and push for policy solutions to promote access to affordable oral care.

You can read the full press release about the Institute here, and learn more at its website, deltadentalinstitute.com.

Delta Dental has always led the fight against dental disease—and with the launch of the Institute, it’s advancing its ongoing battle with a strategic, multi-pronged approach—where it counts. I look forward to sharing insights and updates about the Delta Dental Institute in the coming months, as it pursues our shared goal to advance oral health for all Americans. Thank you for your ongoing partnership as a participating network dentist and for your expertise in providing quality care to your patients—our members. Together, we’ll help more people live their best lives through improved oral health.

Sincerely,

E. B. Rob Goren
President and CEO

This survey is now closed. Thank you for your feedback.

Delta Dental would like to collect valuable feedback and insights from our network dentists and dental office staff to help us identify opportunities to continuously improve our services as we collaborate for exceptional patient care.

Please click on one of the links below, take a brief survey and enter to win an Apple iPad.

If you are a dentist, click here.

If you are front office staff, click here.

Thank you for your participation.

The Greater St. Louis Dental Society held its annual Member Appreciation Night on July 11, 2019 at the Doubletree Westport in St. Louis. This year’s theme was “Our Members Rock” and attendees were encouraged to wear their favorite rock ‘n’ roll attire or dress up like a rock star. Society members enjoyed appetizers, drinks and vendor raffles. Delta Dental of Missouri’s professional relations representatives Sara Loos and Julie Partney attended the event to show their support. Delta Dental provided a $100 Visa gift card to our raffle winner, Gene Cohen, DDS, from Chesterfield, Missouri.

Effective 5/1/2019

Effective 6/1/2019

Effective 7/1/2019