Home For You and Your Practice

For You and Your Practice

Tips for successful web portal usage

Delta Dental of Missouri’s (DDMO) provider portal makes it easy for participating providers and their staff members to access patient benefits and claims data....

Extraction Policy Reminder

The following information is a reminder of our reimbursement policies concerning impacted teeth removal procedures and erupted teeth/exposed root removal procedures.  D7230 and D7240 –...

Summary of 2020 CDT Code Changes

The CDT updates for 2020 include 37 new codes and seven code deletions. Please see link below for a summary of the changes. Please...

Go digital to streamline processes

To help streamline your office’s payment process, enroll for Electronic Funds Transfer (EFT) and Electronic Remittance Advice (ERA). The digital process can reduce costs...

Dental Health Metrics continues in 2021

In 2019, Delta Dental of Missouri launched a program called Dental Health MetricsTM that provides participating Delta Dental dentists with an online tool to help...

Using the ALARA principle with radiographs for children

When considering dental radiographs for children, the ALARA (As Low As Reasonably Achievable) Principle is used to limit exposure to radiation. Though x-rays are...

Retain your patients. Grow your practice. Join our Delta Dental Medicare...

Enrollment in Medicare Advantage has more than doubled over the past decade, and by 2030, it is estimated that approximately 18% of the nation’s...

Working better together with provider programs

Peer-to-peer program As a courtesy and an opportunity for a professional exchange of information, Delta Dental of Missouri (DDMO) offers dentists the ability to converse...

New credentialing and recredentialing requirements

Credentialing and recredentialing requirements regarding the DEA Certificate have been updated and are effective October 1, 2021. This change will be noticed when logging...

Dental Health Metrics program helps identify moderate and high-risk patients

Delta Dental of Missouri (DDMO) would like to thank all the dentists who participated in the Dental Health MetricsTM program in 2021. DDMO is...

New dental claim form, tips to ensure claims process on first...

The 2024 American Dental Association® dental claim form is now available. Please view the updated form here. Check out these tips and updates for your...

EFT/ERA information to streamline process

We want to provide you with the newest updates and information about EFT/ERA to help streamline office processes. Delta Dental of Missouri does not...

Notice of Terminology Change for Delta Dental Plans

Effective January 1, 2020, please note the following terminology changes for all Delta Dental plans. The term “disallow” will be replaced with “not billable...

Summary of CDT code changes for 2024

The CDT updates for 2024 have been published. Please see the link below for a summary of the changes. Please note that coverage for...

New Online Credentialing System Makes Process More Efficient

Delta Dental of Missouri is launching an online credentialing system to make the process more efficient for providers. The new tool, DDS Enroll by DentalXChange,...

Provider & office staff workshop held in Branson, Missouri

We recently hosted a provider workshop in Branson, Missouri. At the workshop in Branson, we reviewed … Provider contracting Medicare Advantage network participation Our local...

Participating Dentists Receive Incentives with the Dental Health Metrics Program

Congratulations on a job well done! Delta Dental of Missouri would like to say thank you to all dentists who participated in the Dental Health...

Brush up on your skills – register now to attend the...

Brush up on Delta Dental tools and processes, ask questions and connect with colleagues at our next provider workshop. Join us April 5 at...

Summary of 2022 CDT code changes

The CDT updates for 2022 include 17 new codes, six revised codes and five code deletions. Please see link below for a summary of...

User Guide for Provider Contracting and Re-Credentialing

Click here for a user guide that provides step-by-step instructions with screenshots for the newly launched DDS Enroll online credentialing system. DDS Enroll by DentalXChange...

Re-Credentialing Reminder for 2020

In 2020, if re-credentialing is necessary, you will receive a notification in the mail. Delta Dental of Missouri has partnered with DentalXChange to offer...

Important EFT/ERA enrollment reminder

Electronic funds transfer (EFT) and electronic remittance advice (ERA) are available to you to help streamline the payment process. Go to https://enroll.ach835.com/new to enroll. Important...

Important message regarding electronic claims submission

One of the external clearinghouses we work with, Change Healthcare (CHC), has experienced a cybersecurity incident. We stopped all connections to CHC while they...

Reduce your hold time with two self-service options

You can reduce your hold time when contacting our customer service team. Delta Dental of Missouri has two self-service options for providers that seek...

Thank you for participating in the provider and office staff survey

Thank you to all who participated in the Delta Dental of Missouri survey! We greatly value your feedback and insights and will use the...

Updates to uniform requirements of network participation

Effective April 23, 2023, Delta Dental of Missouri has updated the uniform requirements of network participation to include both our commercial and Medicare Advantage...

Plan for 30-day credentialing timeline

As a reminder, the credentialing and recredentialing process can take up to 30 days. Please keep this timeline in mind when planning for the...

Delta Dental Workshops Offer CE Credits

There will be several opportunities this year to attend one of Delta Dental of Missouri’s free seminars. Educational seminars are open to all Delta...

Required and recommended documentation for common billed services

Ensure your claim or claims are processed correctly with the first submission. Use this as a guide for information required for commonly billed codes. Recommended...

Your Vital Role Helping People Live Their Best Lives

It was sobering. Heart-wrenching. Humbling. And inspiring. It was the story told by our opening speaker at Delta Dental of Missouri’s futureFOCUS2019 Conference in...

Earn CE Credit at Delta Dental Workshop

Earn CE credit by attending one of Delta Dental of Missouri’s free seminars. Educational seminars are open to all Delta Dental of Missouri participating...

Find information quickly and easily in the provider portal

Delta Dental of Missouri’s Provider Portal is a quick and easy way to find the information that you need when you need it. Simply...

Dental Health Metrics program returns in 2023

Delta Dental of Missouri (DDMO) would like to thank all dentists who participated in the Dental Health MetricsTM program in 2022. DDMO is proud to...

There’s Still Time to Meet Goal for Dental Health Metrics

It’s the last quarter of the year, and there is still time to sign up for Dental Health MetricsTM. If you are already signed...

The Value of Delta Dental PPO Participation

More than 1.5 million Missourians are insured with Delta Dental and over 90% of insured enjoy a PPO benefit plan design. Delta Dental of Missouri...

Reminder to update profile when adding a provider to practice

If you have added another dentist to your practice, remember to add those providers to your existing profile through our provider portal. To add...

How Your Dental Practice Can Benefit from Free PreViser Risk Assessment...

PreViser Corporation, the leader in digital oral health risk assessment technology, offers all Delta Dental member dentists unlimited free access to its state-of-the art,...

New documentation needed when resubmitting claims

For the workflow processes and attention of your office staff, we would like to share the reminder that a new claim is required when...

Summary of 2023 CDT code changes

The CDT updates for 2023 include 29 new codes, 13 revised codes and two code deletions. Please see the link below for a summary...

COVID-19: Impact on code submissions

Much has changed as a result of the COVID-19 pandemic. There has been much confusion regarding two vital aspects of dentistry: 1. Infection control...

Improve claim processing and turnaround time

There are a number of categories of procedures that require a radiographic image to allow for appropriate claim review. The following are the most...

Electronic payment option for your practice

Electronic funds transfer (EFT) and electronic remittance advice (ERA) are available to you to help streamline the payment process. Go to Zelis https://enroll.ach835.com/new to...

Send provider updates and tax ID changes, keeping in mind turnaround...

When submitting provider updates, tax ID changes, and other information, please remember it can take up to 30 days for the updates to be...

5 tips for an efficient claims process

As we welcome the new year, we’d like to provide a few tips and reminders for an efficient claims process. Enroll in EFT/ERA For efficiency, and...

Tips for Successful Claims Submission

Here are tips for claims submission to help ensure efficiency and success. Tax Identification Number (TIN) Submit all claims using the billing dentist or dental entity...

Corrected Claim Submission Process

No one is perfect. Mistakes are made by everyone. This is true for the submission of claims to Delta Dental of Missouri. The wrong...

Summary of 2021 CDT code changes

The CDT updates for 2021 include 28 new codes, seven revised codes and four code deletions. Please see link below for a summary of...

Look for More Delta Dental Workshops in 2020

This year, Delta Dental of Missouri held free seminars in Springfield, Belton and Fenton. Attendees earned CE credit. Here are some comments from attendees: “Very...

Frequently Misused Dental Procedure Codes

Dental offices and dental plan administrators like Delta Dental use a common language, the ADA’s CDT codes, to communicate with one another on claim...

Check benefits, eligibility, claim status and more with the national dentist...

The national dentist dashboard has a fresh new look and is your one-stop shop for information including patient benefits, eligibility, claim status and more. On...